{"plan":{"type":"free","billingCycle":"monthly"},"setup":{"import":false,"knowledgeBase":true,"ai":false,"chatbot":false,"inbox":false,"team":false},"blocked":false,"upsellTriggers":[],"_id":"658f28b810ae270e5153dcff","categories":[{"id":"general","value":"Seller Account: Account settings","slugId":100,"slug":"seller-account-account-settings","description":"","icon":"","children":[{"id":"U-w46J","icon":"","value":"Seller Account: Profile settings","description":"","slugId":102,"slug":"seller-account-profile-settings","parent":"general","pages":["6590faa7569ef30e6276bd33"],"children":[]},{"id":"URTc_K","icon":"","value":"Seller Account: Seller Profile","description":"","slugId":103,"slug":"seller-account-seller-profile","parent":"general","pages":["6591edda10ae270e5153e122","65920fc510ae270e5153e1a1"],"children":[]},{"id":"RqB3GB","icon":"","value":"Seller Account: Advanced settings","description":"","slugId":104,"slug":"seller-account-advanced-settings","parent":"general","pages":["6592125c10ae270e5153e200","6592fbb5569ef30e6276d089"],"children":[]},{"id":"tYalG-","icon":"","value":"Seller Account: Status","description":"","slugId":105,"slug":"seller-account-status","parent":"general","pages":["6594ce37569ef30e6276d944","6594f3ff569ef30e6276dc42","6598da2210ae270e51540a5f"],"children":[]}],"pages":[]},{"id":"wV6WDQ","icon":"🎵","value":"Seller Account: Music uploads","description":"","children":[{"id":"QgT2tY","icon":"","value":"Seller Account: Managing uploads","description":"","slugId":108,"slug":"seller-account-managing-uploads","parent":"wV6WDQ","pages":["659f3fad10ae270e51542294","65a1bd75ba33a8bbadb8d1cb","65a2d7b02194afbb9cec11f9","65a339d7ba33a8bbadb8dca6","65a4283a2194afbb9cec1836","65a8a260ba33a8bbadb9034a"],"children":[]},{"id":"PRnfVy","icon":"","value":"Seller Account: Upload requirements","description":"","slugId":109,"slug":"seller-account-upload-requirements","parent":"wV6WDQ","pages":["65a42c92ba33a8bbadb8e1e9"],"children":[]}],"slugId":107,"slug":"seller-account-music-uploads","pages":[]},{"id":"5qc7YB","icon":"https://uploads.help.center/658f28b810ae270e5153dcff/category/discount-label-interface-commercial-symbol-with-percentage-sign.svg?t=1705342245170","value":"Seller Account: Discounts","description":"","children":[{"id":"YWMUGg","icon":"","value":"Seller Account: Managing discounts","description":"","slugId":112,"slug":"seller-account-managing-discounts","parent":"5qc7YB","pages":["65a576072194afbb9cec2051","65a5dbbe2194afbb9cec216a","65a6d0b6ba33a8bbadb8f280"],"children":[]}],"slugId":111,"slug":"seller-account-discounts","pages":[]},{"id":"ZgUMU1","icon":"✨","value":"Seller Account: Magic","children":[{"id":"KxBobt","icon":"","value":"Seller Account: AI-generation","slugId":125,"slug":"seller-account-ai-generation","parent":"ZgUMU1","pages":["6686cb7697a3c5b961c9a4e4"],"children":[]},{"id":"HAsXQO","icon":"🎼","value":"Seller Account: AI Music Teacher","slugId":126,"slug":"seller-account-ai-music-teacher","parent":"ZgUMU1","pages":[],"children":[]},{"id":"Lz6wA7","icon":"","value":"Seller Account: Magic rules","slugId":127,"slug":"seller-account-magic-rules","parent":"ZgUMU1","pages":[],"children":[]}],"slugId":124,"slug":"seller-account-magic","pages":[]}],"lastCategorySlugId":127,"lastPageSlugId":1038,"conversationsCount":7,"importStatus":"pending","centerName":"support-museable","centerDomain":"support-museable","userId":"655d702407a5bce84f2fa5ae","config":{"general":{"language":"en","conversationEmail":true,"contactEmail":"support@museable.freshdesk.com"},"content":{"links":[{"id":"fcMUOtkH","label":"Contact us","path":"https://www.getmuseable.com/contact"}]},"design":{"showBranding":false,"bannerType":"image","centerLogo":"https://uploads.help.center/658f28b810ae270e5153dcff/centerLogo/museable-favicon-icon.png?t=1703880914552","primaryColor":"#015DFF","bannerColor":"#f4f8ff","bannerImage":"https://uploads.help.center/658f28b810ae270e5153dcff/bannerImage/Untitled%20design%20%286%29.png?t=1703997277202"},"seo":{"searchIndex":true,"metaTitle":"Museable Help Center","metaDesc":"Get world class support from the world's best converting sheet music marketplace.","favicon":"https://uploads.help.center/658f28b810ae270e5153dcff/favicon/museable-favicon-icon.png","ogImage":""},"integrations":{"customSupport":{"address":"support@museable.freshdesk.com","subject":"New ticket"}},"widget":{"launcherPosition":"bottom-right","widgetLogo":"https://micro.company/assets/logos/hc.png","enableHelp":true,"heroText":"How can we help?","enableJwtAuth":false,"articleRecommendations":[],"launcherIcon":"","launcherTheme":"#000000","widgetLinks":[{"id":"hc","label":"Help center","icon":"","action":"window.helpcenter.openHelpcenter()","type":"code"}],"enableChat":false,"enableLinks":true,"welcomeMessage":"Hi there! How can we help you?","chatAvatar":"https://uploads.help.center/658f28b810ae270e5153dcff/chatAvatar/Copy%20of%20Untitled%20Design.png?t=1704246779221"},"ai":{"enableEmail":false,"allowContact":true,"enableSearch":false},"support":{"spamRules":"","tags":[],"responses":[],"spamList":[],"address":"support@support-museable.help.center","channels":[]},"locale":{"allCategories":"All Categories","articleHelpful":"Was this article helpful?","article":"Article","articles":"Articles","categories":"Categories","contactUs":"Create a ticket","contactUsSubtitle":"Tell us what you're looking for and we'll get back to you.","emailAddress":"Email address (enter your account email address if you have one)","howCanWeHelp":"Hi. How can we help?","name":"First and last name","needHelp":"Still need help via email?","noResultFound":"We couldn't find any results. Check the spelling or try different keywords.","popularArticles":"Popular Articles","search":"Search","askAi":"Ask AI","subject":"Subject","thankyouForContactingUs":"Your support ticket has been created. A ticket confirmation email has been sent to your email address. We'll get back within 48 hours.","thankyouForFeedback":"Thank you for the Feedback","contactUsTitle":"Tell us more about your ticket or tap the \"Contact us\" link above the search bar to get help via live chat, phone, and more.","message":"Your message","askYourQuestion":"Ask your question","aiThinking1":"AI is thinking ","aiThinking2":"AI is finding an answer","aiThinking3":"AI is looking for an answer","noAnswer":"I'm sorry, I cannot find an answer. You can rephrase your question, or get email support.","askFeedback1":"Did that answer your question?","askFeedback2":"Is that what you were looking for?","feedbackResponse":"Great! Is there anything else I can help you with?","reportResponse":"Drop us a message and we will get back to you soon.","thatHelped":"That helped","getEmailSupport":"Get email support","shareEmail":"Please share your email and we'll get back","emailRequired":"Email is required","emailInvalid":"Please enter a valid email","contactSupport":"Contact Support","messageSent":"Message sent. We will get back to you soon. In the meantime, is there anything else I can help you with?","learnMore":"Learn more","poweredBy":"Powered by","aiPoweredBy":"AI powered by","whatIsYourRequestAbout":"What is your request about?","recommendedArticles":"Recommended articles","iStillNeedHelp":"I still need help","uploadFiles":"Upload files","optional":"optional","uploadUpto":"Upload up to 3 files","askQuestionOrGetEmailSupport":"You can ask a question here to get instant answer, or get email support."}},"createdAt":"2023-12-29T20:14:48.024Z","updatedAt":"2025-05-17T17:18:02.872Z","id":"658f28b810ae270e5153dcff","analytics":{"_id":"686336bbab119dd18977a486","center":"658f28b810ae270e5153dcff","month":"6-2025","__v":0,"createdAt":"2025-07-01T01:15:39.095Z","dailyVisits":[{"day":1,"count":1,"_id":"686356a4a82d4e8772ab5039"}],"searches":[],"updatedAt":"2025-07-05T10:52:35.514Z","visits":1}}

Contact Us

Tell us more about your ticket or tap the "Contact us" link above the search bar to get help via live chat, phone, and more.